FAQ Shopify Point Of Sale Pro Customer Support 2024 – Sell In Person

Starting my day early as a shopkeeper with several locations includes making sure all preparations are in place for an effective operation. It is important to simplify procedures and gather details that help in making educated choices as part of our everyday regimen.

and assist you exercise which version of’s point of sale system is ideal for you. Let’s dive in. OK, so there are 2 main reasons to utilize Lite. One– it lets you offer at point of sale rapidly, and inexpensively. The essential thing to comprehend about Lite is that it is bundled with every Shopify strategy– there are no additional charges for utilizing it. This indicates that you can offer with Lite for as little as $5 per month. It’s likewise very fast to establish. By contrast, is an add-on that costs $89 per

month, per place– suggesting that if you wish to offer in more than one locationthan area at when, things can get costly pretty rapidly. Two– it’s truly simple to use. If all you desire to do is accept easy payments in one area, Shopify POS Lite lets you do that actually easily– all you’ll need truly is your phone and a card reader. By contrast, which is geared more towards retail outlets and multi-location selling,

may be overkill for merchants with standard POS needsneed. It will usually include more configuration and more hardware. However ultimately, you may discover yourself growing out of Lite rather quickly– specifically if you prepare to offer in more than one place simultaneously. And that’s where the “strategy comes in. I’ll go over the contexts in which can be the ideal suitable for merchants in just a moment, but before I do,

What is the difference between Shopify and Square POS?

In the morning, I log into to inspect inventory levels across all places. With its centralized control panel, I can rapidly see which products are running low and need restocking. This conserves me important time that I can allocate to other elements of managing the business.

Shopify is a family name in the e-commerce industry, delighting in prevalent acknowledgment as the leading software vendor globally. Established in 2006 by entrepreneur Tobias Lütke, the company was substantiated of a personal battle to create an online shop for snowboarding gear. Determined to simplify the process, Lütke moved his focus from constructing an online store to providing superior tools for retailers wanting to establish their own e-commerce platforms.

‘s e-commerce software has taken pleasure in paralleled development and amassed millions of consumers around the world. By 2016, the business had nearly $400 million in annual income, and that figure blew up to $4.6 billion by 2021 after the Covid pandemic stimulated an online retail boom.

forayed into point-of-sale systems in 2017 by launching a Bluetooth-enabled debit and charge card reader for brick-and-mortar stores. Since then, it has built more items and turned them into a major source of earnings. The business is based in Ottawa, Canada.

Throughout the day, assists me handle transactions effectively. Its intuitive interface allows my staff to procedure orders quickly, whether it’s at the checkout counter or on the shop floor utilizing mobile gadgets. The integrated payment processing ensures seamless deals, keeping our customers happy.

One of the standout features of is its robust analytics tools. I regularly review sales reports and client insights to recognize patterns and tailor our marketing efforts accordingly. The capability to create custom-made reports offers me a much deeper understanding of our company efficiency, enabling me to make data-driven decisions.

Comparing to Square POS, the switch was driven by several elements. While Square provided fundamental functionality, supplied a more detailed option tailored to the requirements of multi-location organizations like ours. The capability to manage stock centrally, along with sophisticated analytics and reporting abilities, were essential selling points.

Additionally,’s ecosystem provided smooth integration with our online shop, permitting us to handle inventory and sales throughout all channels from one platform. This omnichannel method has actually assisted us supply a merged shopping experience to our consumers, whether they’re shopping in-store or online.

Overall, the switch to has contributed in optimizing our operations, improving effectiveness, and driving development throughout our numerous areas.

Pros:

Advanced stock management: Centralized stock tracking across numerous locations, making it easy to manage stock levels and restocking.
Robust analytics: Supplies extensive sales reports and customer insights to assist make informed business choices.

Smooth combination: Integrates efficiently with’s ecommerce platform, enabling an unified online and offline retail experience.
Personalized: Deals versatility to create customized reports and customize the system to specific service needs.

Cons: Not suitable for little services or single-location operations, lacks functions that accommodate limited scale or scope.

Prices: consists of a monthly subscription cost, which might be more costly than some other point-of-sale (POS) systems.
Relieve of use: While developed to be user-friendly, mastering all the functions of may take some time for brand-new users.
Compatibility: POS Pro may not be completely suitable with all third-party hardware, requiring particular devices purchases.

e-commerce strategies:
$ 29 for Basic when billed each year (or $39 when paid monthly).
$ 79 for regular when billed every year (or $105 when paid monthly).
$ 299 for Advanced when billed every year (or $399 when paid monthly).
Customized rates for Shopify Plus.

All e-commerce plans included POS Lite for offering in-person. Upgrading to Pro for brick-and-mortar services costs an additional $89 per location.
‘s alternative options for primarily offering in-person:
$ 5 for Beginner strategy, which includes one Lite area.
$ 79 (when billed every year) for Retail strategy, or $89 when paid monthly; consists of one Pro place.

How Much Does a POS System Cost?

Hardware cost
$ 49 for Tap & Chip card reader.
$ 219 for Tap & Chip countertop package (iPad not included).
$ 299 for Go mobile phone.
$ 349 for terminal.
$ 459 and up for terminal countertop kits.
Agreement length

No contract required. Plans are paid month to month unless you sign up for a yearly, two-year or three-year plan.

Pros:

Free standard variation: Square offers a free variation of its system, making it accessible for small companies with restricted budgets.
Basic setup: Square is understood for its simple setup process, allowing services to begin processing deals rapidly.
All-in-one option: Square uses additional services like payment processing, appointment scheduling, and payroll, all integrated into one platform.
Compatibility: Works with a vast array of third-party hardware, offering more versatility in picking devices.
Consumer assistance: Square provides responsive customer support via phone, email, and chat, helping businesses repair problems efficiently.
Cons:

Minimal stock management: While adequate for fundamental requirements, Square’s inventory management functions may not suffice for organizations with complicated requirements.
Fundamental analytics: Square’s reporting abilities are not as thorough as’s, doing not have some innovative analytics features.
Less scalable: Square might not be as appropriate for services with numerous places or those preparing significant expansion, as it lacks some features required for intricate operations.

Unlike Lite, the Pro variation lets you offer in as many areas as you desire. The disadvantage is that every area you contribute to a subscription brings an $89 per month cost with it However this will only represent a little percentage of an effective retail operation’s outgoings, and the ‘per area, monthly’ approach to pricing means that the Pro strategy is flexible and scalable. Two– it offers you a lot more control over how your personnel usage. If you wish to reward staff for their efficiency,

offer them various gain access to rights to your system, or designate various roles to them, then is a better choice than the ‘Lite’ version. It offers you an actually vast array of tools for handling your group’s relationship with your system. 3– it offers you a lot more customer-focused functions. Lite lets you accept payments from your clients inexpensively and just, but that has to do with it. By contrast, lets you do far more for your clients. Unlike the ‘Lite’ version, it.

lets you facilitate exchanges; provide custom invoices; apply discount rates; and offer regional pick up choices. So, to summarize, Lite appropriates for merchants who want an easy and inexpensive way to sell personally in one location. Pro is much better for merchants who need to sell in multiple locations, want more control over how personnel usage and wish to offer their customers more purchase and delivery choices.

The Go is an all-in-one terminal that includes a card reader and barcode scanner. You can use the scanner to instantly discover the rate of an item and the card reader to get the cash from the client. This gadget accepts tap, chip, and swipe payments. It has a 5.5-inch high-definition display screen and a long battery life to ensure you can utilize it for an entire company day after a full charge.

The smaller card reader lets you accept tap and chip payments from customers however not swipe. It connects wirelessly to a tablet or through Bluetooth to a mobile phone. It is compact and easy to handle, suggesting it appropriates for businesses that operate on the go, e.g., farmer’s markets.

Shopify Payments

provides a payments processing service that lets you charge cash to all significant debit and charge card. Your consumers can insert their cards, tap them, or swipe them depending upon the kind of hardware you picked. There’s likewise Tap to Pay, which lets you accept payments on your iPhone without any additional hardware. The rates is transparent– between 2.4% and 2.7% on each successful transaction– with no covert costs or setup costs.

Stock Management

One of the major pain points that retailers deal with is handling their inventory; knowing which items are offered at a given time and the rates for each of them. The excellent thing is that provides features to help.

You can analyze each item and appoint products to different places and channels utilizing’s software application. You can also perform accurate stock counts with your barcode scanner after receiving items. You can set the system to inform you if an item is lacking stock or to provide sale product suggestions. Also, you can get comprehensive reports to track your sales; what items are selling quicker, what products aren’t selling, which items ought to be restocked, etc syncs one of the industry’s finest point-of-sale systems with the e-commerce platform. With the app, you can offer your service or products face to face and online. Take orders from customers,

As soon as you have a strategy, you can download the app– available for iOS and Android gadgets. Utilizing the app, you’ll be able to visit and start tailoring your system. If you’re selling face to face, you can either use Tap to Pay on iPhone or purchase hardware, and you’ll be ready to begin taking consumer orders.

is best for companies that:
Wish to utilize’s e-commerce functions. While does use two easy plans for organization’s that primarily sell in person or on social media, the bulk of its offerings are for omnichannel sellers who wish to develop a customized online shop utilizing.

Sell online and personally. is enhanced for offering across online stores, social media channels and brick-and-mortar stores. The impressive lineup of functions is perfect for omnichannel retailers.

Prefer to use a single company for and payment processing. Payments is consisted of with all regular monthly strategies to process online transactions along with in-person payments. You can utilize a third-party service provider, such as Amazon Pay, Authorize.net or Braintree, to process payments. Your rates will likely differ from what Shopify Payments charges if you work with a third-party processor, nevertheless, and Shopify will charge you an extra deal fee for not using its in-house item.
Choosing factors

Clover offers solutions for e-commerce services and in-person stores to let companies choose the combination they need. features differ by monthly plan. More pricey regular monthly plans consist of advanced stock and reporting abilities.